RETURN POLICY

Tel: +1 212 460 9299
E-Mail: info@jolauriedesign.com

620 East 9th Street Storefront
New York, NY 10009

JO LAURIE LOVES RETURN POLICY

THANK YOU FOR SHOPPING WITH US!

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return it within 30 days of the purchase date for a full refund.

RETURNS MUST BE IN ORIGINAL CONDITION

All items must be returned in original condition. Please provide proof of purchase, such as the original receipt or order confirmation.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. Once we receive your return and inspect the items, we will be able to intiate processing your refund. The refund will be issued to the original payment method used during the purchase.

EXCHANGES

If you wish to exchange your item for a different size or color, please contact us through email to make the proper arrangements. If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

Please note that this return policy applies to online purchases only. If you made a purchase in one of our physical stores, please refer to the return policy posted at that location.

For any further inquiries or to initiate a return, please contact us!